| There is a problem with my order, who should I contact? |
We want you to be satisfied with your order. Please email us at countyroad9llc@gmail.com, include your name, contact information, your order number and a brief description of the issue.
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| What is your shipping policy? |
At this time we are not accepting international orders. We will let you know when your order ships and will provide tracking information.
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| What is your return policy? |
We want you to be satisfied with your experience, so please contact us if you have any problems with your order.
We do not accept refunds or returns on cut fabric, patterns, or books. However, we do accept returns on unused accessories and notions as long as the product is unused and still in its original packaging. The item(s) must be returned within two weeks of receiving your order.
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| I'm interested in an out of stock item on your website, when will it be back in stock? |
Contact us at countyroad9llc@gmail.com and we will do our best to re-stock if item is still available.
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| Where can I keep up to date with CountyRoad9's new collections and products? |
Follow us on Instagram, and like us on Facebook @CountyRoad9 to stay up to date with our new products and collections!
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| What is your privacy policy? |
You can view our privacy and cookie policy here. If you have any questions about the information we collect, please feel free to email us at CountyRoad9llc@gmail.com
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